Privacy Policy
 
Privacy Policy

This Policy applies as between you, the User of this Web Site and Arrowvale Electronics the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

"Account"

means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;

"Content"

means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;

"Cookie"

means a small text file placed on your computer by Arrowvale Electronics when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your shopping basket details. Further details are contained in Clause 10 and Schedule 1 of this Policy;

"Data"

means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;

"Arrowvale Electronics"

means Arrowvale Electronics, Arrow Business Park, Worcestershire, B98 8YN;

"Service"

means collectively any online facilities, tools, services or information that Arrowvale Electronics makes available through the Web Site either now or in the future;

"System"

means any online communications infrastructure that Arrowvale Electronics makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

"User" / "Users"

means any third party that accesses the Web Site and is not employed by Arrowvale Electronics and acting in the course of their employment; and

"Web Site"

means the website that you are currently using (http://www.arrowvale.co.uk) and any sub-domains of this site (e.g. subdomain http://shop.arrowvale.co.uk) unless expressly excluded by their own terms and conditions.

2. Data Collected

Without limitation, any of the following Data may be collected:

2.1 name;

2.2 date of birth;

2.3 gender;

2.4 job title;

2.5 profession;

2.6 contact information such as email addresses and telephone numbers;

2.7 demographic information such as post code, preferences and interests;

2.8 financial information such as credit / debit card numbers;

2.9 IP address (automatically collected);

2.10 web browser type and version (automatically collected);

2.11 operating system (automatically collected);

2.12 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and

2.13 Cookie information (see clause 10 below).

3. Our Use of Data

3.1 Any personal Data you submit will be retained by Arrowvale Electronics for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 6 months.

3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.

 4. Our Use of Cookies

A cookie is a small text file stored on your computer when you visit a website. They are used to store information needed by the website when you request a new page such as what section of the website you were in, whether you were logged-in or settings such as which language or currency you had selected.

Cookies cannot carry viruses and the data does not contain personal information.

Some cookies are used by third-parties to analyse the performance of website and to provide services such as linking to social media websites.

Arrowvale cookie usage

A session cookie is set when a visitor arrives at the website.  This will expire after 30 minutes of inactivity or when the visitor leaves the site.  A second cookie may also be set during the login process to allow access to further content. These cookies are identified as having the host as ‘http://arrowvale.co.uk’, are non-persistant and are not used for tracking purposes.

This website may also use the following third-party cookies:

Origin Cookie names Purpose

Google Analytics

__utma, __utmb, __utmc, __utmz

Records visitor numbers and usage patterns which can be analysed to improve the website’s design

Cookies can be disabled by changing browser settings. This website will still function the same for guest visitors but may not behave as expected when logged in. See your browsers help facility or visit All About Cookies.

 
 

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